Order Processing Time

All orders are processed within 1-3 business days. Custom/Personalized cases require an additional 2-3 days for production. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping (USA & Canada): 7-12 Business Days
• Standard Shipping (Europe): 5-8 Business Days
• Rest of World: 10-20 Business Days
  Delivery delays can occasionally occur.

Customs, Duties and Taxes

ZENTIO STUDIO is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

ZENTIO STUDIO is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.